Frequently Asked Questions

FAQ

  • How do you compare prices?
  • Will DocShipper supply/carry out packing?
  • What happens if I am not here on delivery?
  • ...

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Prepare my parcel

Prepare my parcel

  • How to weigh my shipments?
  • How to measure my shipments?
  • How to check your shipments?
  • ...

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Tracking & Delivery

Tracking & delivery

  • Why do we recommend sending a notification to the receiver?
  • How do I track my parcel?
  • ...

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How to ship?

How to ship

  • What are the different types of shipments available with DocShipper?
  • Can the receiver place the order?
  • Are the delivery and pickup possible from an office?
  • ...

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Compare rates

Compares rates

  • Why compare express offers for your shipments?
  • Why is it important to provide accurate dimensions and weight?
  • Is it important to specify the contents of my parcel?
  • ...

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Regulation

Regulation

  • Prohibited goods
  • International shipping
  • ...

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